There has been a big shift in warehousing and distribution centres (DCs) since COVID-19 hit. Businesses have had to redesign their strategic plans to address high consumer demand that extended well beyond traditional peak production periods. The types of good too have changed from 70% commercial pre-pandemic to now 70% residential. Business leaders have been stretched to the limits trying to manage high levels of product inventory with limited floor space and storage capacity, transportation and driver safety, employee staffing and training, maintain workplace health and safety protocols, and most importantly, employee mental health and well-being. Join this panel discussion and hear firsthand from these leading game changers how these companies are surviving and what they have done differently over the past year to create a strategic plan from the top down and to start thinking long term game plan as a way to navigate the new “normal”.